AUDIT

A compliant access audit is a systematic evaluation of an organization's accessibility practices and procedures to ensure they adhere to applicable accessibility standards and regulations. The purpose of the audit is to identify any gaps or deficiencies in the organization's accessibility measures and provide recommendations for improvement to ensure compliance with accessibility laws and guidelines.

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During a compliant access audit, a team of experts or auditors conducts a comprehensive review of various aspects related to accessibility, such as physical infrastructure, digital platforms, communication channels, policies, and employee training. The audit process typically involves the following steps:

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• Planning: The audit team establishes the scope and objectives of the audit, including the relevant accessibility standards and regulations that need to be considered. They also define the audit methodology and set the timeline for the audit process.

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• Data Gathering: The auditors collect relevant information about the organisation's accessibility practices, including documentation, policies, procedures, and technical specifications. They may also conduct interviews with key personnel responsible for accessibility within the organisation.

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• On-site Assessment: For physical infrastructure audits, the auditors visit the organisation's premises to evaluate accessibility features such as ramps, elevators, parking spaces, signage, and restrooms. They assess whether these features meet the required accessibility standards and identify any barriers or obstacles that need to be addressed.

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• Digital Assessment: For digital platforms and online services, the auditors review the organisation's websites, mobile applications, and other digital interfaces. They evaluate the accessibility features and test them using assistive technologies to ensure compatibility with screen readers, keyboard navigation, and other accessibility tools. They also assess the organization's content for accessibility, including documents, images, and multimedia.

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• Documentation Review: The auditors examine the organisation's accessibility policies, guidelines, and procedures to ensure they align with applicable accessibility standards. They also review the training materials and programs provided to employees to promote accessibility awareness and compliance.

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• Reporting: Based on the findings of the audit, the auditors compile a detailed report that outlines the areas of non-compliance, identifies specific accessibility issues, and provides recommendations for improvement. The report may include remedial actions, timelines for implementation, and best practices for maintaining accessibility compliance.

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• Follow-up and Verification: After the initial audit, the organisation may implement the recommended improvements. The auditors may conduct a follow-up visit or assessment to verify the implementation and effectiveness of the suggested changes.

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Overall, a compliant access audit helps organisations ensure that their facilities, services, and digital assets are accessible to individuals with disabilities. By identifying and addressing accessibility barriers, organisations can create inclusive environments and comply with legal requirements, ultimately promoting equal access and participation for all individuals.